1. About these Terms
These Terms govern your access to and use of DotaPrime, including its desktop application, website, account services and related features (the “Service”).
DotaPrime is operated under the name DotaPrime. For questions about the Service, contact support@dotaprime.com.
By installing, accessing or using DotaPrime, you agree to these Terms. If you do not agree, do not use the Service.
2. The Service
DotaPrime is a desktop companion application for Dota 2. It provides in-game information, reminders, draft assistance, statistics, match reviews and other features described on our website.
The Service is available for supported versions of Windows and macOS. Some features may require an account, an internet connection or a Premium subscription.
We may add, change, suspend or discontinue individual features to maintain or improve the Service.
3. Accounts
You may create an account using Steam sign-in or an email verification code.
You are responsible for keeping access to your account and email address secure. You must provide accurate information and must not share, sell or transfer your account.
One account may be bound to one device at a time. You may change the bound device once every 30 days, subject to technical availability and reasonable security restrictions.
We may restrict access where necessary to protect accounts, prevent fraud or enforce these Terms.
4. Free access and Premium
DotaPrime offers Free and Premium access.
Premium subscription prices and available billing options are displayed on the DotaPrime website and at checkout before you complete a purchase.
The applicable price, billing period and any applicable taxes will be shown by Creem before payment.
4.1 Free trial
Eligible new accounts may receive a seven-day Premium trial.
The trial:
- is available once per account;
- does not require a payment method;
- does not automatically convert into a paid subscription;
- ends after seven days, after which the account returns to Free access unless a paid subscription is purchased separately.
We may restrict trial access where we reasonably suspect abuse or attempts to obtain repeated trials.
4.2 Paid subscriptions
Paid subscriptions renew automatically for the selected billing period unless cancelled before the next renewal.
By purchasing a subscription, you authorise recurring charges at the price and frequency displayed at checkout.
You can cancel a subscription on your account page at account.dotaprime.com/premium, which you can also open from the application (Manage Premium), or through the Creem customer portal. Cancellation prevents future renewals. Premium access remains available until the end of the current paid period.
Cancelling a subscription does not, by itself, create a right to a refund for the unused part of a billing period. Statutory consumer rights remain unaffected.
5. Payments
Payments are processed by Creem (Armitage Labs OÜ, Estonia), acting as the merchant of record and contractual reseller.
The purchase transaction is between you and Creem and is subject to Creem’s Buyer Terms. Creem handles payment processing, applicable transaction taxes and invoices.
DotaPrime provides the product after the purchase is confirmed. Questions about the product, its functionality or access should be directed to support@dotaprime.com. Payment and billing questions may also be directed to Creem through its customer portal.
6. Licence and acceptable use
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to install and use DotaPrime for your personal, non-commercial purposes.
You must not:
- copy, modify, distribute, sell, rent or sublicense the Service except where permitted by law;
- reverse engineer, decompile or attempt to extract source code, except where applicable law permits this;
- bypass account, device, trial or subscription restrictions;
- interfere with the Service, its servers or other users’ access;
- use the Service for unlawful purposes;
- use the Service to develop or distribute malicious software.
You remain responsible for your use of DotaPrime and for complying with the rules applicable to your game account.
7. Game integration and third-party services
DotaPrime uses Dota 2 Game State Integration and may read limited on-screen control areas to provide certain features. Screen areas read by the application are processed in memory and are not saved or transmitted as screenshots.
DotaPrime does not read Dota 2 process memory or automate gameplay actions.
Some setup options may create a Game State Integration configuration file or change game launch options or display settings when you explicitly choose those options.
DotaPrime may use third-party services and data sources, including Steam, OpenDota and STRATZ. Their services are subject to their own terms and privacy policies. We are not responsible for services operated by third parties.
DotaPrime is an independent product and is not affiliated with, endorsed by or sponsored by Valve Corporation.
8. Updates and availability
We may provide updates, fixes and new versions of the application. Some updates may be required for continued access to the Service.
We do not guarantee that the Service will be uninterrupted, error-free or compatible with every system configuration or future game update.
Features may be temporarily unavailable due to maintenance, technical problems, third-party outages or circumstances beyond our reasonable control.
9. User feedback and reports
If you submit feedback, suggestions or problem reports, you allow us to use that information to investigate issues and improve the Service.
Do not include passwords, payment card details or other sensitive information in reports.
10. Intellectual property
DotaPrime and its original software, design, branding, documentation and content are protected by applicable intellectual property laws.
These Terms do not transfer ownership of DotaPrime or any intellectual property to you.
Dota 2, Steam and related third-party names, marks and assets belong to their respective owners.
11. Suspension and termination
You may stop using DotaPrime at any time.
We may suspend or terminate access if you materially breach these Terms, attempt to circumvent restrictions, engage in fraud or misuse the Service, or create a security or operational risk.
Where reasonably possible, we will provide notice and an opportunity to resolve the issue. This does not prevent immediate action where necessary to protect the Service, users or third parties.
Termination does not affect rights or obligations that arose before termination, including payment obligations and statutory consumer rights.
12. Disclaimers
DotaPrime is provided as a companion application and informational tool. It does not guarantee any particular game outcome, ranking, matchmaking result or improvement in performance.
Game data, statistics, recommendations and third-party information may be incomplete, delayed or inaccurate.
You are responsible for deciding how to use information displayed by DotaPrime and for ensuring that your use complies with the rules applicable to your game account.
Nothing in these Terms excludes or limits warranties, remedies or other rights that cannot legally be excluded or limited.
13. Liability
To the maximum extent permitted by applicable law, DotaPrime is not liable for indirect or consequential losses, loss of profits, loss of data or interruption of business arising from use of the Service.
Nothing in these Terms limits liability where such limitation is prohibited by law, including liability for intentional misconduct or any mandatory consumer rights.
If you are a consumer, these Terms do not deprive you of protections granted by mandatory laws applicable in your country of residence.
14. Complaints and support
For technical support, complaints or questions about the Service, contact DotaPrime by email at support@dotaprime.com. For support requests you can also use the contact form on our website; please send complaints by email.
Please describe the issue and include relevant order information if your complaint concerns a purchase.
We will review complaints and respond within the period required by applicable law.
For payment processing, invoices or subscription management, you may also contact Creem through its customer portal.
15. Changes to these Terms
We may update these Terms to reflect changes to the Service, legal requirements or our operating practices.
We will publish the updated version on our website and change the date above. Where a change materially affects existing users, we will provide reasonable notice by email or through the application.
Continued use after the updated Terms take effect means that you accept the changes, to the extent permitted by law.
16. Governing law
These Terms are subject to applicable laws. Nothing in these Terms limits mandatory consumer protection laws or rights that apply in your country of residence.
If any provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
17. Contact
For all questions about DotaPrime: